Key Takeaways: Developing conflict resolution skills is essential for nonprofit leaders, requiring practice and the ability to handle less intense conflicts to grow. Embracing conflict, rather than avoiding it, helps identify true problems and fosters harmony, while avoidance can lead to more significant issues. Often the apparent problem is not the real issue; effective leadership digs beneath the surface to uncover the underlying insecurities, fears, or miscommunications. Balance in handling conflict is key. Leaning too much towards needing control or seeking praise can lead to vulnerability and chaos. Empathy and empathetic listening are critical for resolving conflicts, building trust, and facilitating more productive interactions. "Peace is not the absence of conflict; it is the ability to handle conflict by peaceful means." "Release the need to control the outcome and listen with empathy to truly resolve conflicts and negotiate effectively." "Feeling seen and heard can defuse most conflicts and is a cornerstone of building trust." "If you want to be an influential leader...navigating conflict is a skill that I highly encourage you to learn to master." - Maryanne Dersch Ask for and receive all you want, need and deserve without feeling rejected, ineffective, or pushy. Learn to manage your mindset, lead yourself and others more effectively and have the meaningful conversations that drive your most important work. Get your free starter kit today at www.theinfluentialnonprofit.com Connect with Maryanne Dersch: https://www.courageouscommunication.com/connect
Key Takeaways:
"Peace is not the absence of conflict; it is the ability to handle conflict by peaceful means."
"Release the need to control the outcome and listen with empathy to truly resolve conflicts and negotiate effectively."
"Feeling seen and heard can defuse most conflicts and is a cornerstone of building trust."
"If you want to be an influential leader...navigating conflict is a skill that I highly encourage you to learn to master."
- Maryanne Dersch