The Influential Nonprofit

David Blyer: Donor acquisition, retention and engagement

Episode Summary

David Blyer is the Co-Founder, CEO, and President of Arreva, a leading provider of fundraising and donor relationship management software for nonprofits. With over three decades in the industry, he’s passionate about helping organizations strengthen donor engagement through technology and innovation. He previously founded DonorCommunity, the first all-in-one fundraising software for nonprofits, and co-founded Arreva through a merger with Susan Packard Orr’s company, Telosa. Earlier in his career, David led Vento Software, later acquired by SPSS and IBM. He also serves on NonProfit PRO’s Editorial Advisory Board. Key Takeaways: Donor acquisition and retention decline not because people stop caring—but because organizations often fail to acknowledge and engage donors quickly and personally. Fragmented systems hurt relationships. When fundraising, events, and CRM data don’t “talk” to each other, nonprofits lose time, insight, and donor trust. Integration and automation empower nonprofits to respond faster, personalize communication, and strengthen long-term loyalty. Timely gratitude matters: reaching out within 48–72 hours after an event or donation dramatically increases donor satisfaction and retention. Peer-to-peer fundraising, when integrated into a nonprofit’s ecosystem (unlike GoFundMe), helps acquire new donors, foster engagement, and turn supporters into ambassadors. A donor-centric website and seamless online giving experience—especially mobile-friendly—serve as the foundation of modern fundraising success. "I can honestly say I'm so proud of the team that I have. I've never had the opportunity to work with a collective team like this and and be so proud of them every single day." "When you're a nonprofit, I caution you do not use GoFundMe, because I'll tell you why, what you want to have, and I go back to software you want to have a pit. I'll call it, as opposed to a GoFundMe. I look at that as what I will call the peer to peer fundraising." "But my challenge has always been and now I'm very frustrated that my last tribute gift and I just gave another one, but my last tribute gift, it's been four months. I didn't get any acknowledgement that the person I gave a tribute gift to...was acknowledged." "61% of donors worldwide prefer giving online. So if you're giving your volunteers, if you're giving your board members, maybe even your active donors, the ability to send something out online, there's a better chance of them raising more money and an easier way of doing this." - David Blyer Reach out to David Blyer at: LinkedIn: https://www.linkedin.com/in/arreva/ Website (Company): https://www.arreva.com/ Let’s Work Together to Amplify Your Leadership + Influence 1. Group Coaching for Nonprofit Leaders Want to lead with more clarity, confidence, and influence? My group coaching program is designed for nonprofit leaders who are ready to communicate more powerfully, navigate challenges with ease, and move their organizations forward. 2. Team Coaching + Training I work hands-on with nonprofit teams to strengthen leadership, improve communication, and align around a shared vision. Whether you’re growing fast or feeling stuck, we’ll create more clarity, collaboration, and momentum—together. 3. Board Retreats + Trainings Your board has big potential. I’ll help you unlock it. My engaging, no-fluff retreats and trainings are built to energize your board, refocus on what matters, and generate real results. Get your free starter kit today at www.theinfluentialnonprofit.com Connect with Maryanne about her coaching programs: https://www.courageouscommunication.com/connect Book Maryanne to speak at your conference: https://www.courageouscommunication.com/nonprofit-keynote-speaker

Episode Notes

David Blyer is the Co-Founder, CEO, and President of Arreva, a leading provider of fundraising and donor relationship management software for nonprofits. With over three decades in the industry, he’s passionate about helping organizations strengthen donor engagement through technology and innovation.

He previously founded DonorCommunity, the first all-in-one fundraising software for nonprofits, and co-founded Arreva through a merger with Susan Packard Orr’s company, Telosa. Earlier in his career, David led Vento Software, later acquired by SPSS and IBM. He also serves on NonProfit PRO’s Editorial Advisory Board.

 

Key Takeaways:

 

"I can honestly say I'm so proud of the team that I have. I've never had the opportunity to work with a collective team like this and and be so proud of them every single day."

"When you're a nonprofit, I caution you do not use GoFundMe, because I'll tell you why, what you want to have, and I go back to software you want to have a pit. I'll call it, as opposed to a GoFundMe. I look at that as what I will call the peer to peer fundraising."

"But my challenge has always been and now I'm very frustrated that my last tribute gift and I just gave another one, but my last tribute gift, it's been four months. I didn't get any acknowledgement that the person I gave a tribute gift to...was acknowledged."

"61% of donors worldwide prefer giving online. So if you're giving your volunteers, if you're giving your board members, maybe even your active donors, the ability to send something out online, there's a better chance of them raising more money and an easier way of doing this."

- David Blyer

 

Reach out to David Blyer at:

LinkedIn: https://www.linkedin.com/in/arreva/

Website (Company): https://www.arreva.com/