Key Takeaways: Ask and listen instead of pitching and selling. People are more likely to when they feel seen, heard, and understood. Your only job is to tap into somebody and have them feel seen, heard, and understood. People decide based on their emotions. Listen to them and lead the conversation with empathy. If people feel misunderstood, they’ll become frustrated and guarded, the opposite is also true. First, ask a vision question to know what their pain is or what they want to gain. Second, ask about the gap - the challenges that make the vision difficult to materialize. Third is the cost, ask them what is the cost of not solving this issue. After asking those three questions, that’s when you can involve your organization in the conversation. Ask a qualifying question: “What do you feel is needed to close the gap?” “If you want to increase the quality of the conversations that you have with anybody in your life, it is not what you say, it is the quality of the questions that you ask.” “People will buy to the level that they feel seen, heard, and understood.” “Keep people in their feelings, we make decisions from feeling not thinking.” - Maryanne Dersch Ask for and receive all you want need and deserve without feeling rejected, ineffective, or pushy. Learn to manage your mindset, lead yourself and others more effectively and have the meaningful conversations that drive your most important work. Get your free starter kit today at www.theinfluentialnonprofit.com Book your quickie intro call with Maryanne here! Connect with Maryanne Dersch: https://www.courageouscommunication.com/connect
Key Takeaways:
“If you want to increase the quality of the conversations that you have with anybody in your life, it is not what you say, it is the quality of the questions that you ask.”
“People will buy to the level that they feel seen, heard, and understood.”
“Keep people in their feelings, we make decisions from feeling not thinking.”
- Maryanne Dersch